Terms & Conditions

Last updated: January 2, 2026

Agreement

By installing or using Sellerzilla, you agree to these terms. If you don't agree, don't use the app.

Service Description

Sellerzilla provides AI-powered search functionality for Shopify stores, including:

  • Product search with autocomplete
  • Typo tolerance and synonym matching
  • Search analytics and reporting
  • Merchandising and product ranking tools

Account Terms

  • You must have a valid Shopify store to use Sellerzilla
  • You are responsible for your account and all activity under it
  • You must provide accurate information
  • You must be 18 or older to use this service

Billing and Payment

  • Sellerzilla is billed monthly through Shopify's billing system
  • Prices are listed in USD
  • Plan limits are based on product count in your store
  • You can cancel anytime; access continues until the end of your billing period
  • Refunds are handled on a case-by-case basis

Free Trial

  • New users receive a 14-day free trial
  • No credit card required to start
  • Full access to features during trial
  • You will be charged after the trial ends unless you cancel

Acceptable Use

You agree not to:

  • Use the service for any illegal purpose
  • Attempt to reverse engineer the software
  • Resell or redistribute the service
  • Overload our systems with excessive requests
  • Use the service in a way that harms other users

Service Availability

  • We aim for high uptime but don't guarantee 100% availability
  • We may perform maintenance with or without notice
  • We may modify or discontinue features at any time

Data and Privacy

  • Your use of data is governed by our Privacy Policy
  • You own your store data; we process it to provide the service
  • We don't sell your data to third parties

Intellectual Property

  • Sellerzilla and its features are owned by Jiyu Ninja B.V.
  • You retain ownership of your store content
  • You grant us permission to process your data to provide the service

Limitation of Liability

  • Sellerzilla is provided "as is" without warranties
  • We are not liable for lost sales, revenue, or data
  • Our total liability is limited to fees paid in the last 12 months
  • We are not responsible for third-party services or Shopify platform issues

Termination

  • You can cancel anytime by uninstalling the app
  • We may suspend or terminate accounts that violate these terms
  • Upon termination, your data will be deleted within 30 days

Changes to Terms

  • We may update these terms at any time
  • Continued use after changes means you accept the new terms
  • Significant changes will be communicated via email

Governing Law

These terms are governed by the laws of the Netherlands.

Contact

Questions about these terms?

Email: support@sellerzilla.com

Sellerzilla is a trade name of Jiyu Ninja B.V.